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  • [ April 28, 2026 ] Viewpoint: Insurance’s Data Problem Comes Into Focus at Hormuz Insurance Journal
  • [ April 28, 2026 ] People Moves: WTW Names Lipkin Chief AI Officer, Wintrob Head of AI Acceleration; ReSource Pro Appoints Fu SVP of Data Strategy Insurance Journal
  • [ April 28, 2026 ] Report: Cargo Theft Down for Quarter, But Criminals Are Getting More Savvy Insurance Journal
  • [ April 28, 2026 ] Another Appeals Court Balks at Class Action Over Auto Insurers’ ACV Methods Insurance Journal
  • [ April 28, 2026 ] FEMA Restoring Slashed Flood Mitigation Funds, Now With $20M for SE Projects Insurance Journal

Consumer News

  • Why deepfake ads may win trust faster when framed as 'artificial media'
    A study into the use of deepfake technology in advertising has found that public acceptance of synthetic media generated by artificial intelligence (AI) is closely tied to how familiar someone is with technology and the way such content is framed. The research, published in the International Journal of Artificial Intelligence... Read more
  • Are you addicted to your AI chatbot? It might be by design
    AI chatbots can grant almost any request—a celebrity in love with you, a research assistant, a book character sprung to life—instantly and with little effort. New research presented at the 2026 CHI Conference on Human Factors in Computing Systems suggests that this genie-like quality is fueling AI addiction, and that... Read more
  • In the face of rampant AI, is 'data poisoning' a new form of civil disobedience?
    The explosion of generative artificial intelligence (AI) tools has provoked both hopes and anxieties about the potential benefits and harms of this technology. In advanced economies, people are almost equally worried and optimistic about it.... Read more
  • AI smart glasses will help visually impaired runners take on the London Marathon
    Running past Buckingham Palace during training, Tilly Dowler is closing in on a goal she once thought out of reach.... Read more
  • Why faster AI isn't always better
    In the race to make AI models not just reason better but respond faster, latency—the delay before an answer appears—is often treated as a purely technical constraint, something to minimize and move past. But how is this relentless push for speed actually impacting the people using these systems every day?... Read more
  • AI model predicts human attention in 360-degree videos using both sound and vision
    Virtual reality (VR) experiences and 360-degree videos are transforming viewers from passive observers into active participants immersed within a scene. Yet this shift raises an important question: Where do people direct their attention in such environments, and what shapes that attention?... Read more
  • AI can give as good as it gets—or better: The moral dilemma of combative chatbots
    AI systems can "learn to seek revenge" because they are able to grasp reciprocating verbal violence when exposed to conflict, new research from Lancaster University shows. In short, AI can give as good as it gets and, eventually, go one step further.... Read more
  • 'No accountability, no checks and balances, no responsibility': How indigenous peoples think about AI
    Much of the current conversation about AI assumes uptake is inevitable, more technology means better outcomes and the main task is managing risk.... Read more
  • US government ramps up mass surveillance with help of AI tech, data brokers, and your apps and devices
    On a Saturday morning, you head to the hardware store. Your neighbors' Ring cameras film your walk to the car. Your car's sensors, cameras and microphones record your speed, how you drive, where you're going, who's with you, what you say, and biological metrics such as facial expression, weight and... Read more
  • Chatbots may fuel 'delusional spirals' that lead to real-world harm
    Perhaps to the surprise of their creators, large language models have become confidants, therapists, and, for some, intimate partners to real human users. In a new study, AI researchers at Stanford studied verbatim transcripts of 19 real conversations between humans and chatbots to understand how these relationships arise, evolve, and,... Read more
  • From Siri to scams, AI voice clones now beat human speech in noisy settings
    Synthetic voices are increasingly a part of our lives, from digital assistants like Siri and Alexa to automated telemarketers and answering machines. With the expansion of generative AI, a new type of synthetic voice has been developed: voice clones, which can recreate a facsimile of a person's voice from only... Read more
  • New study reveals chatbot empathy can worsen customer reactions
    When a service encounter goes south, customers expect empathy. Hearing an employee say, "I share your frustration," can calm tensions and rebuild trust. But new research from the University of South Florida suggests that when a chatbot tries the same tactic, it can backfire.... Read more
  • How do teens really use AI companions? With more creativity than you might think
    In 2022, the founders of chatbot startup Character.AI launched a platform where anyone could create interactive characters powered by artificial intelligence (AI).... Read more
  • AI tools to help vision-impaired are good, but could be better
    Artificial intelligence is touching nearly every aspect of life—including assistive technology for blind and low-vision (BLV) individuals. And just like in other arenas, the AI used to assist BLV people is good—but far from perfect.... Read more
  • How do ionic hair dryers work? Can they do what they promise?
    If you've been in the market for a new hair dryer, you've likely seen advertising for ionic ones. Some claim to produce negative ions in the millions—with or without the help of added minerals like tourmaline.... Read more

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