Sorry, I didn’t get that: Evaluating usability issues with AI-assisted smart speakers

With the rapid development of AI technology, voice-controlled smart speakers are becoming increasingly popular due to their convenience and ability to control compatible home devices. Despite the rise in use, smart speakers often do not have screens and little-to-none of the visual information feedback common to manually operated devices. This aspect complicates their usability, thus providing room for research and subsequent improvement.

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